Privacy and Security

 

Please click to read our
Privacy Notice

Interamerican Bank does not share your personal information with anyone for financial or marketing purpose. As needed we may use information about you for the purpose of providing financial services to you, but only to the extent permitted by law.

We may share certain consumer information with third parties (example: mailing accounts statements, producing ATM cards, check printing, etc.) to facilitate the offering, administration, collection and delivery of products and services but always under controlled circumstances and as indicated in the Bank’s PRIVACY POLICY, if you would like to receive a printed copy, we will gladly mail a copy to you at no expense.

We care about your Privacy and Security, threats that range from nuisance level to theft or to data held for ransom, may be perpetrated by typical domestic or foreign hackers and criminal elements who continually develop and deploy more sophisticated, effective, and malicious methods to compromise authentication mechanisms and gain unauthorized access to customers’ online accounts.

Growing organized criminal groups have become more specialized in financial fraud and complicated types of attack tools have been developed and automated into downloadable kits, which are responsible for losses of hundreds of millions of dollars each year resulting from Identity Theft, online account takeovers and unauthorized funds transfers.

Interamerican Bank is providing the security awareness information below for your use and action to help protect your online account and transaction information.

Below are some of the protections and responsibilities for consumer transactions using Interamerican Bank’s Online Banking program, please refer to the online banking agreement for more detail:

To access our Online Banking service, you must enter the Username that’s established or provided for your Online Banking Customer Account together with a Password and any other additional security credentials. It is your responsibility to safeguard these credentials. Anyone to whom you give your Online Banking credentials will have full access to your accounts, and therefore your permission to use it, even if you attempt to limit that person’s authority.

You or someone you have authorized by giving them your Online Banking credentials can instruct us to perform the following transactions:

  • Make transfers between your qualifying accounts or withdraw funds from your account;
  • Obtain private information that we make available about your qualifying accounts;
  • Obtain other services or perform other transactions that we authorize.

You also agree to abide by the Terms & Conditions of your deposit account that you received when you opened your deposit account.

If you believe your Online Banking credentials or other means of access have been lost or stolen, or that someone has used them without your authorization, call us immediately at 305-223-1434 during normal business hours. You may also e-mail us at support@interamericanbank.com, because e-mail communication is not secure, do not include any of your account information and credentials or social security numbers with your e-mail.

Tips to Reduce Online Banking Risk

Block cookies on your Web browser: When you ‘surf’ online websites, hundreds of data points are being collected by the sites you visit.

Don’t include your full date of birth on your social-networking profiles: Identity thieves use birth dates as cornerstones of their craft.

Don’t download Facebook or any other Apps from outside the United States: Apps on social networks can access huge amounts of personal information.

Use multiple usernames and passwords: Keep your usernames and passwords for social networks, online banking, e-mail, and online shopping all separate.

Please remember that, although not everyone or every system is safe or full-proof, by taking the extra time to safeguard your identity and personal Online Banking credentials, you will minimize the risk of unauthorized access to your accounts.

If you believe that someone may have unduly and improperly gained access to your personal information, please call our Customer Service department to let them know so that appropriate safeguards can be promptly implemented to protect you from further potential losses.

The Federal Trade Commission provides on its website a world of information on many topics that can help you be protected and informed, visit  https://www.consumer.ftc.gov/media  for additional resources.