If you believe your Debit Card is lost, stolen or used without your authorization, call us or contact the fraud center at 1 (844) 202-5333. You can also turn your Debit Card ON or OFF using your On-line banking. To learn more about how to prevent fraud please visit our Security Page.
FDIC-Insured - Backed by the full faith and credit of the U.S. Government
If you have any questions or need additional information about any of our products or services, please call us at (305) 223-1434 or visit one of our branches. Additionally, if you feel you have been treated unfairly in any way, if any of our products or services were not clearly explained, or if you believe we have failed to meet your expectations, please contact us. We strive to provide excellent service, and your feedback helps us identify areas for improvement.
You can also contact us via email using the form below. We love hearing from you and are ready to assist with any questions you may have.
Please note that because your email may not be received by a bank representative immediately, do not use this method to contact us in case of an emergency, urgent matter or to report fraudulent activity. Additionally, email messages are not secure, please DO NOT include your account number, transaction details, or any sensitive information in your message.
Please call us immediately to report a lost or stolen ATM or Debit Card at the numbers below: