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If you have any questions or need additional information about any of our products or services, please call us at (305) 223-1434 or visit one of our branches. Additionally, if you feel you have been treated unfairly in any way, if any of our products or services were not clearly explained, or if you believe we have failed to meet your expectations, please contact us. We strive to provide excellent service, and your feedback helps us identify areas for improvement.

Email

You can also contact us via email using the form below. We love hearing from you and are ready to assist with any questions you may have.

Please note that because your email may not be received by a bank representative immediately, do not use this method to contact us in case of an emergency or urgent matter. Additionally, email messages are not secure, so please DO NOT include your account number, transaction details, or any sensitive information in your message.

    Lost or Stolen Card

    Please call us immediately to report a lost or stolen ATM or Debit Card at the numbers below:

    • You may call the Fraud Center at 1-800-554-8969 any day at any time, 24/7
    • During business hours, you can call our main number (305) 223-1434