Privacy & Security

Interamerican Bank does not share your personal information with anyone for financial gain or marketing purposes. As needed, we may use your data to provide financial services to you, only as permitted by law.

We care about your Privacy and Security. Threats, such as theft or data held for ransom, may be perpetrated by domestic or foreign hackers. They continually develop malicious methods to compromise authentication mechanisms and gain illegal access to customers’ online accounts.

We want to help you protect your online account and transaction information. For that purpose, we provide the security awareness information below for your use and action.

WE WILL NEVER ASK YOU TO PROVIDE ANY OF YOUR ACCESS INFORMATION SUCH AS USER NAME, PIN, PASSWORDS OR CARD SECURITY CODE.

If you believe your online credentials or means of accessing your account have been compromised or your card is lost, stolen or used without authorization, contact us immediately or contact the fraud center at 1-800-554-8969, there you will be able to disable your card. You may also call us at (305) 223-1434 during business hours.

Read Our Privacy Notice

Beware of Identity Theft

Identity theft is a crime in which an imposter obtains key pieces of a person's information such as Social Security Number, driver's license numbers or other such items and uses it for their personal gain. This can include obtaining credit, goods, services, money, or property.

Preventing Identity Theft and Account Fraud

A common scam may be a Text message from your bank, asking to reply Yes or No to confirm a certain transaction, once you reply No, a second automated message will inform that your account is now locked, requesting your account PIN to unlock the account.

These are a few of the ways you can safeguard your identity or account:

• We offer CardValet for your online account, sign-up and receive notice on transactions as they occur.
• Never click on a Link received on an email. Specially if you are being asked to Login into your account, instead go to the website yourself. 
• Do not access your bank accounts or make purchases using a public Wi-Fi connection.
• Do not choose to “Remember” user names or password on your computer or mobile device.
• Set up a screen lock and a complex password instead of a PIN on your mobile device.
• Cancel unused credit card accounts.
• Do not carry your Social Security card, passport, or birth certificate with you, except when necessary.
• Shred all credit card receipts, canceled checks or other documents that have personal information or account numbers.
• Do not give Social Security number, mother's name, or other information over the phone to anyone.
• Review your account activity on-line, regularly.
• Inspect account statements immediately and promptly report unauthorized activity.
• Sign up for paperless statements, consider a locked mailbox at your house or have mail sent to a PO Box.
• Order and review your credit report, at least once a year.